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Parking in Dacorum

We manage 21 pay and display car parks and five free to use car parks across Dacorum (around 2,300 spaces). Extra parking is available in on-street parking spaces. We are responsible for enforcement at these car parks, as well as waiting restrictions on the public highway. For more information, please click on the links below.

Contact us

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  • Car park maintenance

    Damaged waiting restriction line, sign or post in car parks

    Telephone: 01908 223505. Email: Parking@dacorum.gov.uk (The Parking Service)

    Damaged road signs, lines, street lighting or damage to highway surface on streets

    Telephone: 0300 1234047 or report this online (Hertfordshire County Council Highways Department)

    Damage to/problems with pay and display machines (street and car parks)

    Telephone: 01908 265265 (Indigo Park Services UK Ltd)

    Car park lighting

    Telephone: 01442 228000 ask for Building Services (Lighting)

    Car park fencing, walls and drainage

    Telephone: 01442 228000 ask for Building Services

    Car park gritting

    When there is snow or heavy frost we will try to treat the carriageway in the following car parks:

    Berkhamsted: Lower Kings Road, St Johns Well Lane and Water Lane.

    Hemel Hempstead: High Street, Moor End Road, Queensway, Water Gardens (South) and Water Gardens (North) upper deck only.

    Tring: Frogmore Street (East) and The Forge

    These are the only car parks that we will aim to treat.

    Gritting will only melt snow or ice once vehicles have driven over the treated area. Gritting will not clear snowdrifts.  

    Telephone: 01442 228000

    Car park cleanliness/fly tipping

    Telephone: 01442 228000 or report it online (Clean, Safe and Green)

    Car park graffiti

    Telephone: 01442 228000 or report it online (Clean, Safe and Green)

    Car park planted areas/shrub beds/trees

    Telephone: 01442 228529

    Old School Yard car park, Tring. All maintenance enquiries

    Telephone: 01442 823347. Email: info@tring.gov.uk (Tring Town Council)

    Civic Centre car park, Hemel Hempstead. All maintenance enquiries 

    Telephone: 01442 228000 (Civic Centre Manager)

    Please note: as part of our continuing commitment to improve the quality of service provided, calls to the call centre may be recorded for training and service development purposes.

  • Enforcement and penalty charges

    All enquiries concerning Penalty Charge Notices (parking tickets)

    Telephone: 01908 223505 or 0845 600 3490 (Parking service)

    Parking permits and vouchers

    Telephone: 01908 223505 or 0845 600 3490. For permits, you can email dacorum.uk@parkindigo.com. (Parking service)

    Parking dispensations

    Telephone: 01908 223505 or 0845 600 3490. Email: parking@dacorum.gov.uk (Parking service)

    Parking enforcement beats and frequencies

    Telephone: 01908 223505 or 0845 600 3490 (Parking service)

    Complaint or compliment concerning a Civil Enforcement Officer

    Telephone: 01908 223505 or 0845 600 3490 (Parking service)

    Information about obtaining a courtesy disabled persons parking bay

    Telephone: 0300 123 4047 for information (Hertfordshire County Council)

    Vehicle obstructing road

    Telephone: 01442 271000 (Police service)

    Skips and scaffolding

    If you wish to use any part of the public highway which is governed by a waiting restriction (for example: pay and display bays, residents' permit bays, yellow lines). To use the public highway, you will need to contact the parking centre once you receive your licence so you can purchase a "temporary dispensation".

    Telephone: 01908 223505 or 0845 600 3490.

    Abandoned vehicles

    Telephone: 01442 228000 or report it online (Clean, Safe and Green)

    CCTV

    Telephone: 01442 228000 ask for CCTV

    Please note: as part of our continuing commitment to improving the quality of service provided, calls to the call centre may be recorded for training and service development purposes.

  • Parking issues not related to pay and display car parks

    Parking in council housing areas, garages and service roads

    Telephone: 01442 228000 ask for Housing

    Parking in district shopping centres

    Telephone: 01442 228000 ask for Estates

    Parking in Dacorum Borough Council recreation grounds car parks

    Telephone: 01442 228529

    Parking in private car parks, on private land or private residential car parks

    Contact car park operator, land freeholder or relevant housing association/residents' association 

    Car park enquiries not listed above

    Telephone: 01908 223505. Email: parking@dacorum.gov.uk (Parking service)

    Please note: as part of our continuing commitment to improve the quality of service provided, calls to the call centre may be recorded for training and service development purposes.

Annual parking enforcement report

Every year we publish a parking enforcement report showing:

  • the number of parking Penalty Charge Notices (parking tickets) we issued
  • where the charges were issued (for example, in a car park or on the street)
  • how quickly the charges were paid, and
  • how much the parking enforcement function costs. 

For more information, please download the Annual Parking Enforcement Report:

 Annual Parking Enforcement Report 2015-2016 (PDF 496KB)
 Annual Parking Enforcement Report 2014-2015 (PDF 506KB)
 Annual Parking Enforcement Report 2013-2014 (PDF 413 KB)
 Annual Parking Enforcement Report 2012-2013 (PDF 409 KB)
 Annual Parking Enforcement Report 2011-2012 (PDF 276 KB)
 Annual Parking Enforcement Report 2010-2011 (PDF 403KB)
 Annual Parking Enforcement Report 2009-2010 (PDF 214KB)
 Annual Parking Enforcement Report 2008-2009 (PDF 398 KB)