Make a payment

Direct Debit

To set up a Direct Debit online you will need:

  • To be a named account holder of the account you want to use
  • To be the only person needed to authorise a Direct Debit on that account

Set up a Direct Debit online

If you cannot confirm these two, you can download, print and post the Direct Debit forms.

You can also find out more about what Direct Debit is and how it works on the Direct Debit website.

Online

Our online payments system enables you to pay quickly, easily and securely. You can pay a range of bills (see table below) by debit card or credit card. We do not accept Diners Club, American Express, Solo and Electron cards.

Pay online


Information you need to pay a bill online
Charge Reference  Where found 
Council tax 8-digit account number  Top right-hand corner of bill 
Business rates 8-digit account number  Top right-hand corner of bill
Housing (standard rent payments) 8-digit account number  Top left-hand corner of current rent statement 
Housing (contents insurance payments) 8-digit account number  Top left-hand corner of current rent statement 
Housing (supporting people payments)  8-digit account number  Top left-hand corner of current rent statement 
Housing (licence fee payments)  8-digit reference number  As quoted on your licence fee payment 
Housing (benefit overpayments)  6-digit customer account number  As quoted on your invoice
Invoices (Customer accounts) 6-digit customer account number and 7 digit invoice number (no spaces)  As quoted on your invoice 

Parking

You can also pay your Penalty Charge Notice (PCN) notice online.

Pay a parking ticket

Should you have any problems or queries about our online payments system, please contact us:

Other ways to pay

For more information on alternative methods of payment, please click the links below.