Make a payment
Direct Debit
To set up a Direct Debit online you will need:
- To be a named account holder of the account you want to use
- To be the only person needed to authorise a Direct Debit on that account
Set up a Direct Debit online
If you cannot confirm these two, you can download, print and post the Direct Debit forms.
You can also find out more about what Direct Debit is and how it works on the Direct Debit website.
Online
Our online payments system enables you to pay quickly, easily and securely. You can pay a range of bills (see table below) by debit card or credit card. We do not accept Diners Club, American Express, Solo and Electron cards.
Pay online
Information you need to pay a bill online
| Charge |
Reference |
Where found |
| Council tax |
8-digit account number |
Top right-hand corner of bill |
| Business rates |
8-digit account number |
Top right-hand corner of bill |
| Housing (standard rent payments) |
8-digit account number |
Top left-hand corner of current rent statement |
| Housing (contents insurance payments) |
8-digit account number |
Top left-hand corner of current rent statement |
| Housing (supporting people payments) |
8-digit account number |
Top left-hand corner of current rent statement |
| Housing (licence fee payments) |
8-digit reference number |
As quoted on your licence fee payment |
| Housing (benefit overpayments) |
6-digit customer account number |
As quoted on your invoice |
| Invoices (Customer accounts) |
6-digit customer account number and 7 digit invoice number (no spaces) |
As quoted on your invoice |
Parking
You can also pay your Penalty Charge Notice (PCN) notice online.
Pay a parking ticket
Should you have any problems or queries about our online payments system, please contact us:
Other ways to pay
For more information on alternative methods of payment, please click the links below.
