Repairs and home maintenance

Our easy-to-use online system helps you to diagnose what the problem may be and offers lots of advice. All you have to do is fill in the online form and give us your preferred appointment time.

Request a housing repair

All repairs reported on this system are directed to Osborne the next working day. Osborne will contact you to confirm your appointment.

If you have a repair emergency, please call 0800 018 6050 (option 2) and do not use this system.

Alternatively, you can book a repair by using the freephone number 0800 018 6050 (option 2).

For an emergency heating repair, please call the freephone number 0800 018 6050 (option 1).

More information

For more information about repairs to your council home, please read the  Tenants' Handbook - Repairs (PDF 322KB).

Warning signWe will be collecting bins from roads where it is safe to do so. Please leave your bins out for collection. If your bins have not yet been collected, leave them on the boundary of your property and we will collect them as soon as conditions allow. ×

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