We are currently experiencing technical issues with our telephone systems, please bear with us while we fix this.
Tenants wishing to report a repair can still use the free phone number 0800 0186050. Thank you.×

Contact us


To contact us on all matters, please call the main switchboard number on 01442 228000 and ask for ‘Housing’.

To contact us about a specific issue, please use the following email addresses or call the main switchboard and ask for the relevant service.


  • You can update your details using My Account
  • You can pay your rent online via our payment portal
  • Like us on Facebook or follow us on Twitter for updates and information about the housing service.

Anti-social behaviour

If you are concerned about an anti-social behaviour issue, please contact us.


For more information, please see our complaints page.