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Food waste caddies

We will provide you with one five-litre kitchen caddy and one 23-litre kerbside caddy to capture all of your food waste. This kerbside caddy is collected weekly and should be placed on the boundary of your property no later than 6.45am on the day of collection.

If you do not have a kitchen or kerbside caddy you can request one using our online forms.

Request a kitchen or kerbside caddy

Caddy liner update

After extensive trials at our composting facility, you are now able to dispose of your food waste in any soft plastic bag, as well as in compostable liners and newspaper. Please note: this does not include plastic containers, pots, tubs or trays. Please continue to recycle these in your blue-lidded bin.

What food waste can I put into my caddies?

Your food waste collection from your kerbside caddy is for all food waste. This includes:

  • meat and fish - raw and cooked, including bones
  • raw and cooked vegetables and fruit
  • all dairy products such as cheese and eggs
  • bread, cakes and pastries
  • rice, pasta and beans
  • uneaten food from your plates and dishes
  • tea bags and coffee grounds

Please note: dead flowers and leaves from house plants cannot go into the kerbside caddy. These should be put in the green-lidded bin with the rest of your garden waste.

Please see our  Recycle for Dacorum service leaflet (PDF 5MB), which contains information on what can and cannot be recycled in the bins.

How do I use my kitchen caddy?

You should use your kitchen caddy to collect all food waste from your home. It is small and so can be stored easily. The clip close lid will minimise smells and stop flies. For hygiene and convenience, line your kitchen caddy with a compostable liner or plastic bag (such as carrier bags, bread bags) and put food waste in. Or you can wrap your food waste in newspaper.

Using your caddy

This food waste from your kitchen caddy should then be transferred into the larger kerbside caddy which you put out for collection.

The kerbside caddy has a lockable lid. When the handle is in the upright to front position the lid will be locked. Move the handle toward the back of the caddy and it will unlock, allowing you to lift the lid and put your food waste inside. Please ensure when not in use that the caddy lid is in the locked position to prevent vermin getting inside.

When the kerbside caddy is placed out for collection, please leave the handle in the upright position for our operatives.

A compostable bag full of food waste going into the kerbside caddy

What happens if I put the wrong items into my kerbside caddy?

If the wrong items are found in your kerbside caddy we will not be able to empty it. Our crews will record the problem and leave an advisory note on your bin. It will be your responsibility to remove the items of contamination for the next collection.

What happens when I run out of the free kitchen caddy liners?

Caddy liner optionsYou can line your kitchen caddy with a compostable liner, newspaper or any soft plastic bag which you may ordinarily throw away. For example, carrier bags, bread bags or fruit and vegetable bags. 

Please note: this does not include plastic containers, pots, tubs or trays so please continue to recycle these in your blue-lidded bin.

If you wish to use compostable liners, you can buy these from our offices. These cost £2 per roll of 52 liners and are available in the following locations;

  • The Forum, Marlowes, Hemel Hempstead, HP1 1DN
    Opening hours - Monday to Thursday: 8.45am to 5.15pm.  Friday: 8.45am to 4.45pm.
  • Victoria Hall, Akeman Street, Tring, HP23 6AA
    Opening hours - Monday: 9am to 12.30pm, 1.30pm to 5pm. Tuesday: Closed.
    Wednesday: 9.30am to 2pm. Thursday: Closed. Friday: 9.30am to 2pm.
  • Civic Centre, 161 High Street, Berkhamsted, HP4 3HB
    Opening hours - Monday: 9am to 12.30pm, 1.30pm to 5pm. Tuesday: 9.30am to 2pm.
    Wednesday: Closed. Thursday: 9.30am to 2pm. Friday: 9.30am to 2pm.

Please note: the liners available in our offices state "free supply" on them as they are left over stock from the free rolls which were given out at the start of the service. We do not accept cash payments, so please ensure you have card or cheque ready when purchasing the liners.

Alternatively, you can check your local supermarket or buy online at www.thebincompany.com.

Did we miss your kerbside caddy?

If you put your kerbside caddy out for collection on the correct day and we missed it, you can report it online. Please ensure you report your missed caddy within 48 hours of your scheduled collection day.
Report a missed bin collection

What happens to my food waste after it has been collected?

Your food waste is initially stored at Cupid Green Depot. It is then transported to an Anaerobic Digestion facility in Surrey.

Once there, the food waste is heated with recycled heat from the gas engines to 70 degrees centigrade for one hour. It is then pumped into a digestion tank, which is like a giant stomach. Good bacteria eat the food to extract as much energy as possible. The energy produced is put towards the national grid, and what is left is used as a liquid fertiliser on farmland.

Love Food Hate Waste

Food waste is a major issue. Every year UK households throw away seven million tonnes of food and drink. Wasting this food costs the average household £470 a year and is bad for the environment. We are proud to support the Love Food Hate Waste campaign, which provides great advice on how to reduce food waste through planning meals in advance, storing food correctly, cooking the right amount, using date labels correctly and loving your leftovers.

Food waste in schools

Please visit the schools recycling service page for more information.