Anti-social behaviour case review

An anti-social behaviour case review (previously known as the Community Trigger) gives victims and communities a say in the way persistent anti-social behaviour (ASB) is dealt with. If you are experiencing repeat ASB and aren't satisfied with the response or action taken, you can request a case review.

When to use the case review

Anyone who has reported three incidents of anti-social behaviour in the past six months (within a month of them happening) to us, the police or a social housing provider can request an ASB case review.

You can also request a case review on behalf of a victim. The victim must provide their written consent.

You should not use the ASB case review to complain about how an organisation has dealt with your case or report new cases of anti-social behaviour. To make a complaint, contact the relevant organisation and ask for details of their complaint procedures.

Request a case review

Online

To request a case review, please fill out our online form:

Start a case review

The Community Safety Action Group (CSAG) assesses all requests for case reviews. It meets on a monthly basis to review and discuss cases of anti-social behaviour in the borough.

The best way to request a case review is online but if you aren't able to use the online form (above) you can do it:

By telephone

Call 01442 228000 and ask for the Community Safety team.

By email

Email asbcasereview@dacorum.gov.uk.

In writing

Write to the Community Safety team at Dacorum Borough Council, The Forum, Marlowes, Hemel Hempstead, HP1 1DN.

ASB case reviews in Dacorum